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FAQ's

The FAQ section for JB Group Removals and Storage Specialists aims to provide customers with clear and concise answers to common queries related to our services. This section covers a range of topics, including the types of removals we offer, storage options, pricing structures, and what to expect during the moving process. Customers can find information on how to prepare for their move, tips for packing, and details about insurance coverage for their belongings. Our goal is to ensure that potential clients have all the information they need to make informed decisions and feel confident in choosing JB Group for their removal and storage needs.

  • What services do you offer?
    At JB Group, we provide a range of services including residential and commercial removals, secure storage solutions, packing services, and logistics support. Our team is equipped to handle moves of all sizes, ensuring a smooth transition to your new location.
  • How do I obtain a quote for my move?
    You can request a free, no-obligation quote by contacting our head office in Wrexham or our offices in Chester and Oswestry. Simply provide us with details about your move, including the size of your property and the distance to your new location.
  • Are your storage facilities secure?
    Yes, our storage facilities are equipped with state-of-the-art security systems, including CCTV surveillance, alarm systems, and secure access controls. Your belongings are safe with us.
  • What is the minimum and maximum duration for storage?
    We offer flexible storage solutions to accommodate your needs. You can store your items with us for as little as a week or as long as you require. Contact us for custom arrangements.
  • Do you provide packing materials?
    Yes, we supply high-quality packing materials such as boxes, bubble wrap, and tape to ensure your belongings are well protected during the move. You can purchase these materials directly from our offices or have them delivered.
  • Can you assist with international removals?
    Absolutely! JB Group offers international removal services, providing you with comprehensive support from planning to execution. We handle customs clearance and logistics for a seamless overseas move.
  • What should I do if I need to change my moving date?
    If you need to change your moving date, please contact our office as soon as possible. We will do our best to accommodate your new schedule based on availability.
  • Is insurance included in your services?
    Yes, we offer basic insurance coverage for your belongings during transit. For added peace of mind, we also provide options for additional insurance that covers higher values.
  • How can I prepare for my moving day?
    To prepare for your moving day, we recommend decluttering your home, packing non-essential items in advance, and clearly labelling boxes. Our team will provide detailed guidelines to help you.
  • What areas do you serve?
    We primarily serve Wrexham, Chester, Oswestry, and surrounding areas. For larger moves or specific requests, please contact us to discuss your requirements.
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